The folks at Cognos, one of the leading business intelligence software providers, are in a curious position. Cognos’s rivals are getting acquired by big players like Oracle and SAP AG. And the software industry as a whole is moving toward software as a service (SaaS) — think Salesforce.com and NetSuite.com. So where does that leave Cognos? The BI software provider has to get a better feel for SaaS, managed services and the channel. Fast. Cognos’s CEO is doing exactly that. Here’s how. Continue reading
Can you really become a managed service provider (MSP) in 30 days or less? Frankly, I doubt it. There are too many challenges in terms of sales, marketing, technology, customer education, etc. However, small business consultant Karl Palachuk is writing a series of blog entries to show solutions providers how to become MSPs in 30 days. I’m looking forward to reading Karl’s updates. Here’s his first piece on the topic.